Retail & Wholesale POS Systems
NCR COUNTERPOINT

In today's specialty retail markets it's not enough to just make great products any more. Your need to differentiate yourself in a highly aggressive industry where you are competing against large chains and serving a demanding, price sensitive and internet-savvy clientele. Fortunately, NCR COUNTERPOINT POS makes it easy to build a rewarding retail business. We deliver a retail management system powering business for merchants of all sizes. We want to help you add to your bottom line by increasing sales and reducing costs. Our POS System functionality helps you execute transactions efficiently, while our back office capabilities give you tools to optimize operational performance.
Retail Point of Sale System
CounterPoint provides fully integrated cash register functions on a computer workstation. Point of Sale for a variety of retail, wholesale, and mail-order environments. Provide exceptional customer service, while increasing speed of service at checkout.
  • Simplify and accelerate POS checkout
  • Manage sales, returns, orders, special orders, backorders, and layaways on the same ticket
  • Associate image, audio, or video files with each item and/or customer, and CounterPoint can automatically display the image
  • Choose from either Regular Ticket Entry or Touchscreen Ticket Entry
  • Provide clerks with up-date-inventory information
  • Password-protect ticket entry to ensure that access CounterPoint is restricted to authorized users
  • Transfer stock from other warehouses to meet customer order needs
  • Secure, turn-key gift card solution designed for any size retailer without paying any processing fees
  • Electronically process credit cards, debit cards, checks, EBT






Inventory Management
NCR Counterpoint offers a powerful inventory management solution including a top of the line inventory management software and tracking system. Our dynamic point of sale system for managing inventory includes a customizable matrix, reporting, loss prevention, variable pricing and much more.
Real-time Inventory Management Software

Track a variety of merchandise items, including clothing by size, width and color, serial numbered goods, and alternate unit of measure. CounterPoint manages your inventory and out-of-stock conditions which will maximize your profitability.
  • Always know what's in stock, on order, and in transit
  • Track merchandise movement
  • Define multiple price levels and promotional prices
  • Use the built-in merchandising reports to analyze current levels, spot sales trends, and make better buying decisions
  • Track serial numbers, inventory grids, markdowns, substitute items, and location specific pricing
Robust Customer Management and Loyalty Program
  • When you know who your customers are and what they are buying, you will keep them coming back for more
  • Retain complete details for every sale you make
  • Build a valuable database for analyzing trends
  • Track customer's favorite colors, size, etc. with user-defined profile fields
  • Print targeted mailings based on sales history
  • Define credit limits and contract pricing
  • Track receivables, print statements, and enter cash receipts
  • Use built-in loyalty programs to reward customers and encourage them to shop regularly at your store
  • Use built-in Gift Card features to increase sales and a new source of revenue
  • Develop targeted email marketing campaign to reinforce your brand and drive sales
Automated Purchase Order Processing
Ensure your purchases are timely, cost-effective, while maintaining inventory levels to meet demand and avoid overstock or stock-outs.
Easily place orders with your vendors. Not sure what you need? Let CounterPoint calculate Model Stock levels and create PO's.
  • Automatically calculate and create restocking orders
  • Simplify reorders by copying historical sales into new purchase orders
  • Order and receive merchandise for multiple stores
  • Receive merchandise with or without a PO
  • Track backorders, RTVs, and customer-specific purchases
  • Voucher received PO's into your A/P system
  • Print item labels and barcodes on demand or automatically


Accelerate Fulfillment with Advanced Order Management POS

Order Management supports everything from entering orders and associated shipping information to order fulfillment features such as picking tickets to help retrieve the merchandise to be shipped, and batch printing of invoices.
  • Manage your counter sales as well as your retail orders with one product
  • Include multiple shipping addresses per customer
  • Shipping information along with weight fields per item allow you to interface to shipping manifest systems
  • Fill backorder reports allow you to understand what orders can be filled based on available inventory
  • CounterPoint's batch processing allows orders to be taken throughout the day and batch filled through an edit list, pick ticket, invoicing 
Extensive Reports Library Built-in CounterPoint Retail POS Software
  • An extensive library of built-in reports gives you all the information you need to run a profitable and successful business
  • Access hundreds of built-in reports and journals
  • View current conditions as well as historical details
  • Customize report parameters to analyze the data your way
  • Print Quick Reports from any LookUp
  • Powerful Merchandise Analysis Report and Sales Analysis by Group Report allow you analyze your inventory in hundreds of different ways
  • Graphical management dashboard
  • Email customer receipts, statements and reports
  • Allow employee clock in and clock outs
  • Send and receive electronic messages
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Integrated eCommerce

NCR Retail Online is the latest ecommerce solution from NCR and is designed exclusively for NCR Counterpoint merchants. NCR Retail Online brings you the latest ecommerce features built on a solid platform that's designed for growth.

Leverage Your Existing NCR CounterPoint Data
Maintain your traditional and online stores at the same time, using the same administration tools and database to manage inventory, customer records, and customer orders. NCR Retail Online provides seamless and automated integration with your NCR Counterpoint point-of-sale system, saving you time and money on administration and ensuring a seamless shopping experience for your customers. With easy set up, flexible configuration, and powerful retail functionality, NCR Retail Online can help you quickly extend your product offering to the web.

Reduce Overhead – Make Changes Once
Catalog information (items, prices, quantities, etc.) comes directly from Counterpoint so you don't have to maintain this data in multiple places.

Eliminate Re-keying Orders
Online orders are downloaded automatically to Counterpoint as often as once per hour. This eliminates the need to re-key orders and reduces overhead.

Inventory Quantities Update Automatically
With NCR Retail Online, your online catalog is always up-to-date. Online information is uploaded automatically from Counterpoint as often as once per hour. Eliminate the need to manually run any upload/download processes and lower labor costs while improving customer experience.
Integrated eCommerceNCR Retail Online is the latest ecommerce solution from NCR and is designed exclusively for NCR Counterpoint merchants. NCR Retail Online brings you the latest ecommerce features built on a solid platform that's designed for growth.

Contact US for more information on e-Commerce with COUNTERPOINT Retail POS.