NCR COUNTERPOINT- Smart Alerts
NCR Smart Alerts is a real-time notification service that allows you to monitor your business from anywhere.
NCR Smart Alerts provides timely, actionable text and e‑mail alerts that help you reduce fraud, improve operations, and provide better customer service. Smart Alerts can instantly alert you to suspicious activity, including no sales for a specified amount of time, sales over a certain dollar amount, excessive returns or discounts, price overrides that exceed a specified percentage, and over a dozen other common retail inefficiencies.
Text or email alerts allow you to keep track of activities in your store at all times. Be instantly alerted to potentially fraudulent situations, store operations, and see daily sales figures. Now you can be all places at once.
Monitor Store Operations
Take immediate actions to activities that could affect your bottom line with key alerts including low inventory warnings, current cash on hand notifications, alerts if no one has signed in when a store opens, and receive daily sales figure reports.
Your business depends on your customers. Stay connected to sales activities that affect your customer service.
Receive alerts around sales reps activity, including opening the store, when the rep has logged into the system, a review of pending orders, and notifications of large sales or refunds.
Potentially Fraudulent Situations
NCR Smart Alerts scans transaction history and instantly identifies anyone performing activities outside standard daily activities.
Such notifications include excessive discounts, refunds or sales outside of normal business hours, and excessive returns or voided tickets.