RETAIL POS
NCR Counterpoint Key Features
RETAIL MANAGEMENT & RETAIL POS SOFTWARE
With comprehensive retail POS features and solutions, NCR Counterpoint can easily handle sales, returns, orders, and layaways - even on a single ticket.
With a configurable touchscreen interface, you can tailor our retail POS hardware to fit your business and streamline operations, minimize errors, and maximize profits. Keep your sales flowing with NCR Counterpoint’s powerful point of sale features:
Configurable Touchscreen
Accelerate the checkout process with a point of sale that adapts to your needs. NCR Counterpoint features an intuitive touchscreen interface that you can tailor to fit your business. You control the position, behavior, and appearance - including the color, text, and icon - of each button on the point of sale screen. You can even create a unique touchscreen layout for each station.
Orders & Layaways
With NCR Counterpoint, you can take orders and put items on layaway right at the point of sale. You can even combine orders - including special orders and backorders - and layaways with sales and returns on a single ticket. Take deposits, specify the final payment method, and print a copy of the order or layaway for the customer to take. When you are ready to release an order or layaway, NCR Counterpoint creates a release ticket, which you can complete just like any other sale.
Drop-ship Orders
Process drop-ship orders for items you don’t typically stock or ship. Just add drop-ship items to a ticket and NCR Counterpoint will automatically create a purchase request for the appropriate vendor, complete with the customer’s shipping address.
Order Management
The comprehensive Order Management functionality is designed to streamline order processing for retailers who process a high volume of orders, including mail-order, telephone-order, and eCommerce merchants. A task oriented workflow allows you to easily move multiple orders through each stage of the Order Management process, including Pick, Pick Verify, Invoice, and Release.
Holds & Quotes
Any sale, order, or layaway can be converted into a quote or put on hold for later completion. Holds and quotes can be recalled by number, date, customer name, item, or any other related value. You can print, review, edit, and copy holds and quotes at any time, since they don’t affect your inventory until you complete the sale.
Payments
NCR Counterpoint allows you to define the types of payments you accept, including multiple currencies, checks, credit and debit cards, store credits, gift cards, stored value cards, EBT food stamps, and A/R charge accounts. For each payment type, you can specify whether to open the cash drawer, allow change, or require additional validation (such as a driver’s license). At the point of sale, you can accept any number of payment types on a single ticket, including multiple payments of the same type, allowing you to offer your customers unlimited payment options.
Validated Returns
Validate each returned item against the original sale receipt to ensure you actually sold the item,the item hasn’t been returned before, and that you don’t refund more money than the customer actually paid.
Gift Cards and Stored Value Cards
NCR Counterpoint includes support for gift cards and stored value cards (SVCs), providing two distinct options you can offer your customers. You can sell gift cards in fixed or variable denominations. Gift cards can be fully or partially redeemed at the point of sale, and fully-redeemed gift cards can be reissued and reused. SVCs, which are issued and tracked by a third party, can be recharged or reloaded. Unlike SVCs, gift card values are tracked in NCR Counterpoint, so they do not incur third-party fees.
Loyalty Programs
NCR Counterpoint includes support for customer loyalty programs, allowing frequent customers to use points as tender. Create multiple loyalty programs, each with different rules for how customers earn and redeem points. Customers can enroll in a single loyalty program, earn points for each dollar spent or each item purchased, and then spend those points at the point of sale, just like any other payment type.
Gift Registries
With the Gift Registry option, you can create and manage gift registries and wish lists, allowing your customers to request or purchase gifts for that special occasion. You can add items to a gift registry manually or by importing them from a handheld scanner, allowing registrants to browse through your store and scan the items they want. Gift givers can purchase items from different gift registries on a single ticket, or even add an item to a registry as a surprise gift.
Discounts
NCR Counterpoint allows authorized users to apply discounts to eligible items or to an entire ticket at the point of sale. Each discount can be a pre-defined amount or percentage, or it can be entered at the time of the sale. Ticket and item discounts stack, allowing both types of discount to apply to a single item. And discounts appear on receipts, either below each item or at the bottom of the receipt (e.g., You saved $5.00!).
Commissions
Calculate sales commissions for each item on a ticket based on either the selling price or the gross profit. Commissions are tracked by ticket and are reported on the Commissions Due report.
Taxes
NCR Counterpoint calculates taxes at the point of sale based on the tax code assigned to the store, each item, or the individual customer. Authorized users can change the taxable status for individual items or override the tax amount for an entire ticket. Individual customers can be designated as tax exempt, allowing you to retain their tax registration numbers. NCR Counterpoint also supports surtax and Canadian PST/GST. Tax appears on daily reports and is retained in sales history.
SMART PURCHASING
Manage vendor items, costs, and lead times. Automatically create purchase orders for preferred vendors or the vendors with the lowest costs. Receive merchandise with or without a PO and automatically transfer the right quantities to other retail locations. You can even set prices as you receive items, based on target margins you define with NCR Counterpoint’s retail management system.
Use the following features to make timely, cost-effective purchasing decisions to make sure you have the right products, in the right place, at the right time.
Vendor Management
Track address and contact information, terms, shipping method, and vouchering details for each vendor. Up to 20 user-defined profile fields let you to record whatever additional vendor information you need. Create vendor item records that track the cost, purchasing unit, minimum order quantity, and lead time for each item you buy from a particular vendor. Track the primary vendor and any number of alternate vendors for each item.
Purchase Orders
In NCR Counterpoint, a purchase order begins life as a purchase request. When you create a new purchase request, you specify the vendor you’re ordering from and the location you want the merchandise shipped to, as well as other details, including the shipping method and free on board (FOB) destination. Add the items you’re ordering, including the quantity, unit, and unit cost, or use the purchasing worksheet to add multiple items to the purchase request simultaneously. When you post a purchase request, it’s converted into a purchase order - which you can print or send to the vendor via e-mail - and on-order quantities are automatically updated.
Receivers
Receive merchandise with or without a purchase order. During receiving, you can retrieve purchase orders by PO number, vendor, or any other criteria. You can receive each PO in full or receive only selected items, backordering or cancelling unreceived lines. You can even add new lines to a receiver to account for additional merchandise that was shipped with an order. If your vendors supply electronic receivers, you can import quantities for received items, using your item numbers or theirs. And if you have defined minimum and target margins for your item categories and sub-categories, you can automatically set prices for items when you receive them, based on those margins.
Miscellaneous Charges
Each purchase order or receiver can include up to five miscellaneous charges, which can be included in the landed cost, to cover freight, handling, or other vendor fees. Each miscellaneous charge can be allocated based on the weight, quantity, cost, or cubic volume of the items you ordered or received.
Purchasing for Multiple Locations
Easily purchase and receive merchandise for multiple locations, either from a central office or at each location. You can create a single, merged purchase order for all locations in a user-defined group, or split a purchase request into separate purchase orders, one for each location in the group. And when you receive a merged PO at a single location, such as a central warehouse, NCR Counterpoint automatically creates the necessary transfers to distribute the appropriate quantities to each location.
Purchasing Advice
Purchasing Advice calculates suggested reorder quantities and automatically generates purchase orders for your items, using one of three restocking methods: the Replenishment method orders enough of each item to replace the quantity sold during a specific period, allowing you to specify a history factor to adjust the ordered quantities (e.g., 20% more, 5% less); theMaximum method identifies items that have fallen below their minimum reorder quantities and orders enough to bring up stocking levels to their defined maximums; and Days of Supply considers on-hand quantities and historical sales to order enough of each item to last the number of days you specify.
Purchasing Advice calculates reorder quantities based on a variety of factors, including current inventory levels, committed quantities, backorders, in-transit merchandise, open purchase orders, vendor multiples, and vendor minimums. You can generate Purchasing Advice, and the resulting purchase orders, for your primary vendors, for each item’s lowest-cost vendor, or for a single vendor.
Customer-specific Purchasing
Customer-specific purchasing allows you to review open customer orders that were entered at the point of sale and automatically generate purchase orders for the items you need to fulfill those orders. You can create a single purchase order for each vendor, each of which can include items from multiple customer orders, or a separate purchase order for each customer.
Forecast-driven Replenishment
Create seasonal forecasts to accurately estimate future demand for your items, based on historical sales. When you create a forecast, NCR Counterpoint calculates the forecasted quantity for each item, using proven forecasting methods. Use forecast data to dynamically set the ideal minimum and maxim quantities for your items, and then use Purchasing Advice to automatically order enough stock to meet the expected demand for the season.
Adjustments
After you receive merchandise, you can create purchasing adjustments to correct received cost and miscellaneous charge values for individual receivers, allowing you to update your inventory and costs of goods sold.
Returns to Vendors
Returns to vendors (RTVs) may be entered, reviewed, and posted to record the return of merchandise to vendors. RTVs reduce on-hand inventory and may be vouchered to Accounts Payable to record credits with a vendor.
Manage vendor items, costs, and lead times. Automatically create purchase orders for preferred vendors or the vendors with the lowest costs. Receive merchandise with or without a PO and automatically transfer the right quantities to other retail locations. You can even set prices as you receive items, based on target margins you define with NCR Counterpoint’s retail management system.
Use the following features to make timely, cost-effective purchasing decisions to make sure you have the right products, in the right place, at the right time.
Vendor Management
Track address and contact information, terms, shipping method, and vouchering details for each vendor. Up to 20 user-defined profile fields let you to record whatever additional vendor information you need. Create vendor item records that track the cost, purchasing unit, minimum order quantity, and lead time for each item you buy from a particular vendor. Track the primary vendor and any number of alternate vendors for each item.
Purchase Orders
In NCR Counterpoint, a purchase order begins life as a purchase request. When you create a new purchase request, you specify the vendor you’re ordering from and the location you want the merchandise shipped to, as well as other details, including the shipping method and free on board (FOB) destination. Add the items you’re ordering, including the quantity, unit, and unit cost, or use the purchasing worksheet to add multiple items to the purchase request simultaneously. When you post a purchase request, it’s converted into a purchase order - which you can print or send to the vendor via e-mail - and on-order quantities are automatically updated.
Receivers
Receive merchandise with or without a purchase order. During receiving, you can retrieve purchase orders by PO number, vendor, or any other criteria. You can receive each PO in full or receive only selected items, backordering or cancelling unreceived lines. You can even add new lines to a receiver to account for additional merchandise that was shipped with an order. If your vendors supply electronic receivers, you can import quantities for received items, using your item numbers or theirs. And if you have defined minimum and target margins for your item categories and sub-categories, you can automatically set prices for items when you receive them, based on those margins.
Miscellaneous Charges
Each purchase order or receiver can include up to five miscellaneous charges, which can be included in the landed cost, to cover freight, handling, or other vendor fees. Each miscellaneous charge can be allocated based on the weight, quantity, cost, or cubic volume of the items you ordered or received.
Purchasing for Multiple Locations
Easily purchase and receive merchandise for multiple locations, either from a central office or at each location. You can create a single, merged purchase order for all locations in a user-defined group, or split a purchase request into separate purchase orders, one for each location in the group. And when you receive a merged PO at a single location, such as a central warehouse, NCR Counterpoint automatically creates the necessary transfers to distribute the appropriate quantities to each location.
Purchasing Advice
Purchasing Advice calculates suggested reorder quantities and automatically generates purchase orders for your items, using one of three restocking methods: the Replenishment method orders enough of each item to replace the quantity sold during a specific period, allowing you to specify a history factor to adjust the ordered quantities (e.g., 20% more, 5% less); theMaximum method identifies items that have fallen below their minimum reorder quantities and orders enough to bring up stocking levels to their defined maximums; and Days of Supply considers on-hand quantities and historical sales to order enough of each item to last the number of days you specify.
Purchasing Advice calculates reorder quantities based on a variety of factors, including current inventory levels, committed quantities, backorders, in-transit merchandise, open purchase orders, vendor multiples, and vendor minimums. You can generate Purchasing Advice, and the resulting purchase orders, for your primary vendors, for each item’s lowest-cost vendor, or for a single vendor.
Customer-specific Purchasing
Customer-specific purchasing allows you to review open customer orders that were entered at the point of sale and automatically generate purchase orders for the items you need to fulfill those orders. You can create a single purchase order for each vendor, each of which can include items from multiple customer orders, or a separate purchase order for each customer.
Forecast-driven Replenishment
Create seasonal forecasts to accurately estimate future demand for your items, based on historical sales. When you create a forecast, NCR Counterpoint calculates the forecasted quantity for each item, using proven forecasting methods. Use forecast data to dynamically set the ideal minimum and maxim quantities for your items, and then use Purchasing Advice to automatically order enough stock to meet the expected demand for the season.
Adjustments
After you receive merchandise, you can create purchasing adjustments to correct received cost and miscellaneous charge values for individual receivers, allowing you to update your inventory and costs of goods sold.
Returns to Vendors
Returns to vendors (RTVs) may be entered, reviewed, and posted to record the return of merchandise to vendors. RTVs reduce on-hand inventory and may be vouchered to Accounts Payable to record credits with a vendor.
INVENTORY MANAGEMENT
NCR Counterpoint offers a powerful inventory management solution including a top of the line inventory management software and tracking system. Our dynamic point of sale system for managing inventory includes includes a customizable matrix, reporting, loss prevention, variable pricing, managing inventory and transfer products between stores and much more.
Data-driven price rules let you quickly set up promotions or contract pricing, while forecasting tools help you maintain ideal stocking levels and control your inventory costs.
Complete Records
Record everything you need to know about your merchandise in our inventory tracking software. Group items by category and sub category, assign multiple vendors, units, and barcodes to each item. Track apparel by SKU and big-ticket items by serial number. Print labels on demand.
Search your inventory from anywhere in NCR Counterpoint so that information is always at your fingertips. NCR Counterpoint’s inventory management software offers a complete set of inventory management capabilities that ultimately improve the flow of your business.
NCR Counterpoint’s inventory management system allows you to efficiently track everything you sell. Add new items with multiple units, SKUs, and barcodes on the fly. Check prices and quantities across locations and transfer products between stores.
NCR Counterpoint offers a powerful inventory management solution including a top of the line inventory management software and tracking system. Our dynamic point of sale system for managing inventory includes includes a customizable matrix, reporting, loss prevention, variable pricing, managing inventory and transfer products between stores and much more.
Data-driven price rules let you quickly set up promotions or contract pricing, while forecasting tools help you maintain ideal stocking levels and control your inventory costs.
Complete Records
Record everything you need to know about your merchandise in our inventory tracking software. Group items by category and sub category, assign multiple vendors, units, and barcodes to each item. Track apparel by SKU and big-ticket items by serial number. Print labels on demand.
Search your inventory from anywhere in NCR Counterpoint so that information is always at your fingertips. NCR Counterpoint’s inventory management software offers a complete set of inventory management capabilities that ultimately improve the flow of your business.
NCR Counterpoint’s inventory management system allows you to efficiently track everything you sell. Add new items with multiple units, SKUs, and barcodes on the fly. Check prices and quantities across locations and transfer products between stores.
ITEM SETUP
Setting up items is quick and easy. Item numbers and barcodes can be entered manually, scanned, imported, or generated automatically. Each item number identifies a unique inventory, non-inventory, or service item. To speed up item entry, you can use a template or copy basic item information from a similar item. You can even add items on the go while completing another task, like entering a ticket or completing a purchase order.
Item Details
You can record a variety of information for each item, including category, subcategory, and up to six user-defined attributes that let you group your items however you like. Assign a primary vendor and any number of alternate vendors to each item. Associate images, sound files, or video clips with each item that can be reviewed when you search for an item or displayed automatically at the point of sale. Add up to three lines of additional description and unlimited free-form text notes to each item. Track weight, volume, and warranty periods, as well as any number of eligible substitute items. With up to 20 user-defined profile fields, you can record just about any detail.
Multiple Locations
NCR Counterpoint tracks quantities and transactions for inventory items across multiple stocking locations, allowing you to easily manage and allocate your inventory across your entire organization. Locations can be reported individually or in location groups (e.g., Southeast Region, California), each of which can include any number of locations.
Alternate Units
For each item, you define a stocking unit and up to five alternate units, allowing you to sell items by the dozen, box, case, and so forth. For each alternate unit, you define how many stocking units make up one alternate unit (e.g., 12 EACH = 1 DOZ). You also specify the regular price for each alternate unit, along with its weight and volume.
Apparel/SKUs
NCR Counterpoint easily handles apparel and similar items with multiple characteristics. When you set up a new item, you can define a grid with up to three dimensions (e.g., color, size, pattern), along with the possible values for each dimension (e.g., blue, red, green). If you sell a lot of similar items, you can copy a grid from an existing item. Each unique combination of characteristics represents a particular SKU. Gridded items can be stocked, sold, and tracked by SKU, allowing you to maintain all of an item’s variations without having to create an individual item record for each SKU.
Barcodes
Each item can have an unlimited number of barcodes, which can be assigned automatically or entered manually. Define a default barcode for the point of sale and multiple vendor barcodes for purchase orders and receivers. You can create unit specific and SKU specific barcodes for alternate units and individual SKUs. NCR Counterpoint supports random-weight barcodes generated by third-party scales, allowing the weight and extended price for weighed items, like meat or cheese, to be automatically calculated at the point of sale.
Labels
Print labels for your items at any time, either on demand or immediately after posting a purchase request, receiver, or transfer. Specify the number of labels to print or automatically print enough to cover the quantity you have on hand. Print unit-specific labels for your stocking unit and each alternate unit or SKU-specific labels for each color/size combination. Choose from a variety of pre-defined label formats – including one-up, two-up (split), butterfly, and hangtags – that you can easily modify with NCR Counterpoint’s built-in label editor.
Serial Numbers
With the Serial Numbers option, you can track Always Serialized items, for which serial numbers must be specified in every transaction (e.g., sales, receivers, transfers, and physical count), and Sometimes Serialized items, for which serial numbers only need to be recorded at the point of sale. The Serial Numbers option also allows you to define serial prompts, which let you record additional information about serialized items at the point of sale, and to track the specific cost of each Always Serialized item.
Item Search
NCR Counterpoint lets you search your items and review item information from anywhere in the system giving you instant inventory visibility at any time. Check prices, quantities across locations, recent sales history, item vendors, open purchase orders, monthly history, substitute items, serial numbers, open transfers, images, item notes, and more. Every detail for every item is always at your fingertips.
Setting up items is quick and easy. Item numbers and barcodes can be entered manually, scanned, imported, or generated automatically. Each item number identifies a unique inventory, non-inventory, or service item. To speed up item entry, you can use a template or copy basic item information from a similar item. You can even add items on the go while completing another task, like entering a ticket or completing a purchase order.
Item Details
You can record a variety of information for each item, including category, subcategory, and up to six user-defined attributes that let you group your items however you like. Assign a primary vendor and any number of alternate vendors to each item. Associate images, sound files, or video clips with each item that can be reviewed when you search for an item or displayed automatically at the point of sale. Add up to three lines of additional description and unlimited free-form text notes to each item. Track weight, volume, and warranty periods, as well as any number of eligible substitute items. With up to 20 user-defined profile fields, you can record just about any detail.
Multiple Locations
NCR Counterpoint tracks quantities and transactions for inventory items across multiple stocking locations, allowing you to easily manage and allocate your inventory across your entire organization. Locations can be reported individually or in location groups (e.g., Southeast Region, California), each of which can include any number of locations.
Alternate Units
For each item, you define a stocking unit and up to five alternate units, allowing you to sell items by the dozen, box, case, and so forth. For each alternate unit, you define how many stocking units make up one alternate unit (e.g., 12 EACH = 1 DOZ). You also specify the regular price for each alternate unit, along with its weight and volume.
Apparel/SKUs
NCR Counterpoint easily handles apparel and similar items with multiple characteristics. When you set up a new item, you can define a grid with up to three dimensions (e.g., color, size, pattern), along with the possible values for each dimension (e.g., blue, red, green). If you sell a lot of similar items, you can copy a grid from an existing item. Each unique combination of characteristics represents a particular SKU. Gridded items can be stocked, sold, and tracked by SKU, allowing you to maintain all of an item’s variations without having to create an individual item record for each SKU.
Barcodes
Each item can have an unlimited number of barcodes, which can be assigned automatically or entered manually. Define a default barcode for the point of sale and multiple vendor barcodes for purchase orders and receivers. You can create unit specific and SKU specific barcodes for alternate units and individual SKUs. NCR Counterpoint supports random-weight barcodes generated by third-party scales, allowing the weight and extended price for weighed items, like meat or cheese, to be automatically calculated at the point of sale.
Labels
Print labels for your items at any time, either on demand or immediately after posting a purchase request, receiver, or transfer. Specify the number of labels to print or automatically print enough to cover the quantity you have on hand. Print unit-specific labels for your stocking unit and each alternate unit or SKU-specific labels for each color/size combination. Choose from a variety of pre-defined label formats – including one-up, two-up (split), butterfly, and hangtags – that you can easily modify with NCR Counterpoint’s built-in label editor.
Serial Numbers
With the Serial Numbers option, you can track Always Serialized items, for which serial numbers must be specified in every transaction (e.g., sales, receivers, transfers, and physical count), and Sometimes Serialized items, for which serial numbers only need to be recorded at the point of sale. The Serial Numbers option also allows you to define serial prompts, which let you record additional information about serialized items at the point of sale, and to track the specific cost of each Always Serialized item.
Item Search
NCR Counterpoint lets you search your items and review item information from anywhere in the system giving you instant inventory visibility at any time. Check prices, quantities across locations, recent sales history, item vendors, open purchase orders, monthly history, substitute items, serial numbers, open transfers, images, item notes, and more. Every detail for every item is always at your fingertips.
PRICING
Managing and pricing your inventory correctly makes for a more efficient and profitable company.
Assign up to six prices for each item. Price by store or by color/size with -specific and SKU-specific pricing.
Custom price rules let you set up complex promotional, contract, and special price scenarios, as well as mix-and-match pricing, BOGO, and quantity at a price deals. Margin-driven pricing lets you control your prices dynamically to meet your profit goals.
Price Levels
Out of the box, you can assign three price levels to an item’s stocking unit and to each alternate unit. For example, you can charge different prices for golf balls sold individually, by the sleeve, and by the box. The Advanced Pricing option gives you three more price levels, for a total of six prices per unit.
Location-specific Prices
The Advanced Pricing option allows for location-specific pricing, which lets you assign different prices to each of your stores. For example, you could charge higher prices at your downtown location than you do at your other stores.
SKU-specific Prices
The Advanced Pricing option also supports SKU-specific pricing, allowing you to apply surcharges or discounts based on color or size. For example, you could charge $5 more for XXL shirts or 15% less for plaid golf wear.
Price Rules
For more advanced pricing automation, you can define custom price rules that let you create almost any pricing scenario. Design complex promotional pricing with multiple discounts that can apply to specific items, categories, subcategories, or any item group. Offer contract pricing to specific customers or groups of customers. Set up multiple planned promotions ahead of time, put price rules into effect for specific dates or contract periods, or set up special price rules to define general pricing policiesWAWA with no time limit.
Mix-and-Match Pricing
Mix-and-match pricing lets you group items together by item number, category, sub-category, or vendor and grant discounts based on quantity sold, retail value, weight, or volume. Use mix-and-match pricing to encourage customers to purchase more items to qualify for a discount. NCR Counterpoint applies mix-and-match pricing as soon as a customer buys enough qualifying items, even if the items are entered on separate ticket lines.
BOGO/Quantity at a Price Deals
NCR Counterpoint fully supports BOGO (buy one, get one free or buy one, get one for 50% off) and quantity at a price (2 for $1.00, 3 for $5.00) pricing, allowing you to offer your customers a broad range of common pricing scenarios. Apply BOGO/quantity at a price deals to individual items or to entire item categories or sub-categories. Specify whether customers must purchase an entire group of items or whether any quantity will qualify. You can even combine BOGO/quantity at a price deals with mix-and-match groups to allow customers to mix and match BOGO/quantity at a price deals items (buy any three candy bars for $1 versus buy three Snickers® bars for $1).
Margin-driven Pricing
With margin-driven pricing, you can set minimum and target margins for your categories and subcategories and use the built-in price calculator to set item prices to meet those margins. Visual indicators let you monitor and dynamically adjust prices to ensure that you are meeting your profit margin goals.
Price Sheets
Price sheets let you permanently change prices for multiple items simultaneously. Add items to price sheets by location, category, subcategory, vendor, last received date, last sold date, unit, or any other criteria. Edit the price sheet directly or calculate price changes automatically. Prices can be increased or decreased by an amount or percentage, based on a specific profit margin, or set to a fixed value. Apply price changes immediately or save multiple price sheets for later. You can even automatically print new item labels when you apply a price sheet.
Markdown TrackingWhenever an item’s primary price is modified for any reason, NCR Counterpoint automatically tracks the change as a markdown. For example, if you reduce a shirt’s price from $10 to $9 and you have two shirts on hand, the change is recorded as a $2 markdown. NCR Counterpoint retains a detailed history of markdown.
Managing and pricing your inventory correctly makes for a more efficient and profitable company.
Assign up to six prices for each item. Price by store or by color/size with -specific and SKU-specific pricing.
Custom price rules let you set up complex promotional, contract, and special price scenarios, as well as mix-and-match pricing, BOGO, and quantity at a price deals. Margin-driven pricing lets you control your prices dynamically to meet your profit goals.
Price Levels
Out of the box, you can assign three price levels to an item’s stocking unit and to each alternate unit. For example, you can charge different prices for golf balls sold individually, by the sleeve, and by the box. The Advanced Pricing option gives you three more price levels, for a total of six prices per unit.
Location-specific Prices
The Advanced Pricing option allows for location-specific pricing, which lets you assign different prices to each of your stores. For example, you could charge higher prices at your downtown location than you do at your other stores.
SKU-specific Prices
The Advanced Pricing option also supports SKU-specific pricing, allowing you to apply surcharges or discounts based on color or size. For example, you could charge $5 more for XXL shirts or 15% less for plaid golf wear.
Price Rules
For more advanced pricing automation, you can define custom price rules that let you create almost any pricing scenario. Design complex promotional pricing with multiple discounts that can apply to specific items, categories, subcategories, or any item group. Offer contract pricing to specific customers or groups of customers. Set up multiple planned promotions ahead of time, put price rules into effect for specific dates or contract periods, or set up special price rules to define general pricing policiesWAWA with no time limit.
Mix-and-Match Pricing
Mix-and-match pricing lets you group items together by item number, category, sub-category, or vendor and grant discounts based on quantity sold, retail value, weight, or volume. Use mix-and-match pricing to encourage customers to purchase more items to qualify for a discount. NCR Counterpoint applies mix-and-match pricing as soon as a customer buys enough qualifying items, even if the items are entered on separate ticket lines.
BOGO/Quantity at a Price Deals
NCR Counterpoint fully supports BOGO (buy one, get one free or buy one, get one for 50% off) and quantity at a price (2 for $1.00, 3 for $5.00) pricing, allowing you to offer your customers a broad range of common pricing scenarios. Apply BOGO/quantity at a price deals to individual items or to entire item categories or sub-categories. Specify whether customers must purchase an entire group of items or whether any quantity will qualify. You can even combine BOGO/quantity at a price deals with mix-and-match groups to allow customers to mix and match BOGO/quantity at a price deals items (buy any three candy bars for $1 versus buy three Snickers® bars for $1).
Margin-driven Pricing
With margin-driven pricing, you can set minimum and target margins for your categories and subcategories and use the built-in price calculator to set item prices to meet those margins. Visual indicators let you monitor and dynamically adjust prices to ensure that you are meeting your profit margin goals.
Price Sheets
Price sheets let you permanently change prices for multiple items simultaneously. Add items to price sheets by location, category, subcategory, vendor, last received date, last sold date, unit, or any other criteria. Edit the price sheet directly or calculate price changes automatically. Prices can be increased or decreased by an amount or percentage, based on a specific profit margin, or set to a fixed value. Apply price changes immediately or save multiple price sheets for later. You can even automatically print new item labels when you apply a price sheet.
Markdown TrackingWhenever an item’s primary price is modified for any reason, NCR Counterpoint automatically tracks the change as a markdown. For example, if you reduce a shirt’s price from $10 to $9 and you have two shirts on hand, the change is recorded as a $2 markdown. NCR Counterpoint retains a detailed history of markdown.
BUNDLE ITEMS
Group, sell, and track related items in bundles with kit functionality. You can track items in a specific bundle, in loose combinations, or as finished goods. Create tag-along kits, which allow you to assign “tag-along” items, like delivery or service fees, to any inventory item. Or use bills of material to define, assemble, and sell manufactured goods from their component parts.
Miscellaneous Kits
Miscellaneous kits let you associate any number of component items with a single, non-inventory parent item. Specify the quantity - and SKU, if applicable - for each component and whether users can substitute eligible items for components. You can even define a note that appears automatically when a miscellaneous kit is sold, prompting users to offer common substitutes or to upsell more expensive options. The price of a miscellaneous kit is allocated among the component items and can be adjusted to account for substitute components. Miscellaneous kit sales are reported by parent item and by component, allowing you track and analyze kit sales at either level, while accounting and cost distributions are generated for component items only.
Tag-along Kits
NCR Counterpoint also allows you to create tag-along bundles, which associate one or more tag‑along items - such as a bottle deposit or a service fee - with a single parent item. When a user sells the parent item, the associated items tag along, ensuring that the items are sold together. For each component, you can define a prompt that appears when a user sells the tag-along kit, allowing the user to decide at the time of the sale whether to include each tag-along component on the ticket. The components of a tag-along can each be recorded as a separate ticket line or grouped under the parent item.
Bills of Material
NCR Counterpoint lets you create bills of material for prebuilt kits or manufactured goods. Each bill of material lists the component items, or parts, that are required to assemble a single, finished item. Create quick assembly transactions to record the production of the finished good, specifying the quantity of each component used - including any overage to account for breakage or leftover material - and the SKU of each gridded component. Print quick assembly forms to use as work orders and post the quick assembly when the work is finished to increase the on-hand quantity of the finished item, decrease the on-hand quantity of the components, and make the appropriate cost distributions.
Group, sell, and track related items in bundles with kit functionality. You can track items in a specific bundle, in loose combinations, or as finished goods. Create tag-along kits, which allow you to assign “tag-along” items, like delivery or service fees, to any inventory item. Or use bills of material to define, assemble, and sell manufactured goods from their component parts.
Miscellaneous Kits
Miscellaneous kits let you associate any number of component items with a single, non-inventory parent item. Specify the quantity - and SKU, if applicable - for each component and whether users can substitute eligible items for components. You can even define a note that appears automatically when a miscellaneous kit is sold, prompting users to offer common substitutes or to upsell more expensive options. The price of a miscellaneous kit is allocated among the component items and can be adjusted to account for substitute components. Miscellaneous kit sales are reported by parent item and by component, allowing you track and analyze kit sales at either level, while accounting and cost distributions are generated for component items only.
Tag-along Kits
NCR Counterpoint also allows you to create tag-along bundles, which associate one or more tag‑along items - such as a bottle deposit or a service fee - with a single parent item. When a user sells the parent item, the associated items tag along, ensuring that the items are sold together. For each component, you can define a prompt that appears when a user sells the tag-along kit, allowing the user to decide at the time of the sale whether to include each tag-along component on the ticket. The components of a tag-along can each be recorded as a separate ticket line or grouped under the parent item.
Bills of Material
NCR Counterpoint lets you create bills of material for prebuilt kits or manufactured goods. Each bill of material lists the component items, or parts, that are required to assemble a single, finished item. Create quick assembly transactions to record the production of the finished good, specifying the quantity of each component used - including any overage to account for breakage or leftover material - and the SKU of each gridded component. Print quick assembly forms to use as work orders and post the quick assembly when the work is finished to increase the on-hand quantity of the finished item, decrease the on-hand quantity of the components, and make the appropriate cost distributions.
TRANSFER MERCHANDISE
Transfer inventory easily between stocking locations. Receive inventory at a central location, and then transfer the right quantities to your other locations. The Transfer Advice report suggests items and quantities to transfer based on maximum stocking levels or replenishment calculations, making it easy to figure out the best way to distribute your merchandise. NCR Counterpoint lets merchants with multiple stocking locations record and track the transfer of inventory.
Transfers
The transfer process begins with the creation of a transfer-out document, which identifies the sending and receiving locations, as well as the items and quantities to be transferred. Transfer-out transactions can be created manually or imported from a handheld data terminal or scanner. When a transfer-out document is posted, a transfer form can be printed to accompany the items for verification at the receiving location. The transfer is completed and inventory quantities updated when the corresponding transfer-in document is posted.
Transfer Advice
The Transfer Advice report helps you determine the most effective way to redistribute inventory across your organization. The Transfer Advice report suggests quantities to transfer to and from each location to ensure that each location has the appropriate stock levels or to replenish sold quantity. You can automatically create transfer-out documents based on the report’s recommendations. You can also use the Transfer Advice report to transfer all inventory out of a location, allowing you to quickly transfer out items that aren’t selling well at a particular location, or to clear everything out of a store that’s closing.
Quick Transfers
If you’re in a hurry, you can use Quick Transfers to transfer items between locations in a single step. A quick transfer lets you specify a “from” location, a “to” location, and the quantity to transfer for a single item, and then automatically update the quantities for the specified item at both locations. Quick Transfers are ideal for items you want to pick up and carry from one store to another.
Transfer inventory easily between stocking locations. Receive inventory at a central location, and then transfer the right quantities to your other locations. The Transfer Advice report suggests items and quantities to transfer based on maximum stocking levels or replenishment calculations, making it easy to figure out the best way to distribute your merchandise. NCR Counterpoint lets merchants with multiple stocking locations record and track the transfer of inventory.
Transfers
The transfer process begins with the creation of a transfer-out document, which identifies the sending and receiving locations, as well as the items and quantities to be transferred. Transfer-out transactions can be created manually or imported from a handheld data terminal or scanner. When a transfer-out document is posted, a transfer form can be printed to accompany the items for verification at the receiving location. The transfer is completed and inventory quantities updated when the corresponding transfer-in document is posted.
Transfer Advice
The Transfer Advice report helps you determine the most effective way to redistribute inventory across your organization. The Transfer Advice report suggests quantities to transfer to and from each location to ensure that each location has the appropriate stock levels or to replenish sold quantity. You can automatically create transfer-out documents based on the report’s recommendations. You can also use the Transfer Advice report to transfer all inventory out of a location, allowing you to quickly transfer out items that aren’t selling well at a particular location, or to clear everything out of a store that’s closing.
Quick Transfers
If you’re in a hurry, you can use Quick Transfers to transfer items between locations in a single step. A quick transfer lets you specify a “from” location, a “to” location, and the quantity to transfer for a single item, and then automatically update the quantities for the specified item at both locations. Quick Transfers are ideal for items you want to pick up and carry from one store to another.
PHYSICAL COUNT
Count your items and track variances with a complete physical inventory system. Freeze specific items, categories, or locations and count part of your inventory while operations continue in other areas.
Enter counts manually or import them from handheld scanners, including iOS devices running NCR Counterpoint Mobile. Automatically adjust items for which the count varies from the frozen quantity.
SHELF ANALYSIS
NCR Counterpoint includes more than 40 reports that provide current and historical information about your inventory, helping you make pricing, merchandising, and purchasing decisions, increase your turn rate, and maximize your gross margin return on investment (GMROI). Here are just a few of the more than 40 inventory management reports you’ll find in NCR Counterpoint:
Inventory Status & Stock Status
The Inventory Status and Stock Status reports provide concise, executive level summaries of your current stocking levels and inventory value, letting you quickly analyze your inventory position, and determine which items are over or under the desired stocking levels.
Historical Valuation
The Historical Valuation report indicates the value of your inventory as of a particular date. For each item, the report indicates the selling price and MSRP, as well as the corresponding markup percentages, as of the date you specify. This report also allows you to review inventory levels as of the specified date, including on-hand quantities, estimated cost, and total retail value for each item.
Inventory Snapshot & Inventory History
The Inventory Snapshot report provides a quick overview of your quantities and current sales, while the Inventory History report provides transaction-level detail of inventory activity.
Six Week & Twelve Month Item History
The Six Week and Twelve Month Item History reports help you evaluate item performance over time and spot sales trends. For each item, these reports indicate the quantity sold for each of the six weeks or twelve months prior to the date you specify. These reports also indicate the date each item was first received, the quantity received, the percentage of inventory sold during the period, quantities sold at retail and off retail, and the projected number of weeks on on-hand inventory.
Sell-through Rate
The Sell-through Rate report lets you see an overview of each item’s performance based on its sell-through percentage, which compares the total quantity that was available to sell during a particular period to the quantity that was actually sold.
Merchandise Analysis
The Merchandise Analysis report is a powerful and flexible tool that lets you classify and rank items using a wide variety of criteria, including units sold, sales dollars, profitability, on-hand quantity, turn rate, GMROI, weeks-on-hand, discounts, markdowns, or any one of over 180 different measurements. Analyze merchandise at the item level or get the bigger picture by grouping your inventory by vendor, category, sub-category, and so forth. Hot/cold analysis lets you view, for example, the “hottest 50 items based on quantity sold” or “the coldest 20 items based on turn rate.”
Create your own Merchandise Analysis report by choosing the columns, groups, and ranking methods you want to use, or select one of these pre-defined report options:
NCR Counterpoint includes more than 40 reports that provide current and historical information about your inventory, helping you make pricing, merchandising, and purchasing decisions, increase your turn rate, and maximize your gross margin return on investment (GMROI). Here are just a few of the more than 40 inventory management reports you’ll find in NCR Counterpoint:
Inventory Status & Stock Status
The Inventory Status and Stock Status reports provide concise, executive level summaries of your current stocking levels and inventory value, letting you quickly analyze your inventory position, and determine which items are over or under the desired stocking levels.
Historical Valuation
The Historical Valuation report indicates the value of your inventory as of a particular date. For each item, the report indicates the selling price and MSRP, as well as the corresponding markup percentages, as of the date you specify. This report also allows you to review inventory levels as of the specified date, including on-hand quantities, estimated cost, and total retail value for each item.
Inventory Snapshot & Inventory History
The Inventory Snapshot report provides a quick overview of your quantities and current sales, while the Inventory History report provides transaction-level detail of inventory activity.
Six Week & Twelve Month Item History
The Six Week and Twelve Month Item History reports help you evaluate item performance over time and spot sales trends. For each item, these reports indicate the quantity sold for each of the six weeks or twelve months prior to the date you specify. These reports also indicate the date each item was first received, the quantity received, the percentage of inventory sold during the period, quantities sold at retail and off retail, and the projected number of weeks on on-hand inventory.
Sell-through Rate
The Sell-through Rate report lets you see an overview of each item’s performance based on its sell-through percentage, which compares the total quantity that was available to sell during a particular period to the quantity that was actually sold.
Merchandise Analysis
The Merchandise Analysis report is a powerful and flexible tool that lets you classify and rank items using a wide variety of criteria, including units sold, sales dollars, profitability, on-hand quantity, turn rate, GMROI, weeks-on-hand, discounts, markdowns, or any one of over 180 different measurements. Analyze merchandise at the item level or get the bigger picture by grouping your inventory by vendor, category, sub-category, and so forth. Hot/cold analysis lets you view, for example, the “hottest 50 items based on quantity sold” or “the coldest 20 items based on turn rate.”
Create your own Merchandise Analysis report by choosing the columns, groups, and ranking methods you want to use, or select one of these pre-defined report options:
- Sales provides a high-level view of your performance.
- Inventory Performance measures the performance of particular items, categories, and subcategories.
- Sales/Returns lets you evaluates returns in relation to sales.
- Vendor Comparison compares each vendor’s sales performance against your investment in that vendor’s merchandise.
- Retail Value History provides an in-depth or summarized analysis of inventory changes at the retail value within a selected period.
- Sales Analysis indicates retail and off-retail sales, allowing you to compare discounts and profits.
REPORTING
Identify Trends with Reporting. From end-of-day summaries that help you close your retail store to detailed analysis tools that let you study your sales from every angle, NCR Counterpoint includes a variety of reports that are designed to provide the information you need to make critical business decisions.
View, print, export, and e-mail any report. Create quick reports on the fly from search results.
NCR Counterpoint includes an extensive library of reports, each of which is designed to give you the information you need to manage your day-to-day operations, analyze your sales, and plan your future.
Daily Point of Sale Reports
NCR Counterpoint includes a variety of daily point of sale reports that provide end-of-day balancing, summarize your daily sales, and allow you to analyze profitability by department, user, and salesperson. Each report includes user-defined parameters that allow you to perform additional analysis by tax code, store, station, and payment type.
For example, the Drawer Reading report provides an instant snapshot of store- and drawer-level activity, along with the amount of cash, checks, and other tender in each drawer, while the X-tape and Z-tape reports provide traditional end-of-day summaries before and after you post tickets.
Sophisticated exception reports allow managers to monitor user activity in critical areas, including price and tax overrides, voided tickets, returns, cash drops and cash loans, manual credit authorizations, and so forth. Exception reports help you identify patterns of behavior that might require additional training or indicate potential security concerns.
Inventory Reports
NCR Counterpoint includes more than 40 reports that provide current and historical information about your inventory, helping you make pricing, merchandising, and purchasing decisions, increase your turn rate, and maximize your gross margin return on investment (GMROI).
For example, the Inventory Status and Stock Status reports provide concise views of your current stocking levels. The Historical Valuation report indicates the value of your inventory as of a particular date. The Inventory Snapshot provides a quick overview of your quantities and current sales, while the Inventory History report provides transaction-level detail of inventory activity.
The Six Week and Twelve Month Item History reports help you evaluate item performance over time and spot sales trends. And the Sell-through Rate report lets you see an overview of each item’s performance based on its sell-through percentage, which compares the total quantity that was available to sell during a particular period to the quantity that was actually sold.
Merchandise Analysis
The Merchandise Analysis report is a powerful and flexible tool that lets you classify and rank items using a wide variety of criteria, including units sold, sales dollars, profitability, on-hand quantity, turn rate, GMROI, weeks-on-hand, discounts, markdowns, or any one of over 180 different measurements. Analyze merchandise at the item level or get the bigger picture by grouping your inventory by vendor, category, sub-category, and so forth. Hot/cold analysis lets you view, for example, the hottest 50 items based on quantity sold or the coldest 20 items based on turn rate.
Create your own Merchandise Analysis report by choosing the columns, groups, and ranking methods you want to use, or select one of these pre-defined report options:
You can print detailed or summarized customer lists to review general customer information, credit ratings and credit limits, and A/R payments. You can include customers in reports based on category, loyalty point balance, or any other criteria. NCR Counterpoint includes a number of historical reports and journals that are specifically designed to help you track A/R transactions.
Ticket History
The Ticket History report provides audit-level historical detail for all of your tickets or for a single posting event, allowing you to review and analyze sales across multiple stores. You can configure the Ticket History report to include line-item detail - including SKUs - for each item, payment detail, serial number detail, and cost values, as well as a summary of the payment types that were used on all tickets.
Flash Sales
The Flash Sales report provides a brief, one-page synopsis of sales activity at one or more stores for a specified period of time. The Flash Sales report details the total sales, number of tickets, average dollars per ticket, cost of sales, and gross profit for each store during the reporting period.
Sales Analysis by Group
Sales Analysis by Group is a powerful tool that lets you generate dozens of different reports of historical ticket sales. Choose from more than 120 different groupings, including item number, SKU, item category, customer category, discount code, user, store, vendor, and many more. For example, you can group by store to summarize each store’s activity, including sale amounts and profitability. Each Sales Analysis report compares up to three reporting periods and can include all items in a group or just selected items, such as the top 10 or bottom 20. You can even view theoretical sales, as if all items had been sold at the retail price.
Sales History Reports
Sales History reports let you analyze what merchandise is being sold and who is purchasing that merchandise. These reports may be created for a selected range of items, customers, stores, dates, categories, or any other reportable criteria, and allow you to drill down to additional levels of detail. Sales History reports can be grouped by item, and then by customer, or vice versa, and include the applicable sales, quantities, profitability, and percent-of-total values.
Identify Trends with Reporting. From end-of-day summaries that help you close your retail store to detailed analysis tools that let you study your sales from every angle, NCR Counterpoint includes a variety of reports that are designed to provide the information you need to make critical business decisions.
View, print, export, and e-mail any report. Create quick reports on the fly from search results.
NCR Counterpoint includes an extensive library of reports, each of which is designed to give you the information you need to manage your day-to-day operations, analyze your sales, and plan your future.
Daily Point of Sale Reports
NCR Counterpoint includes a variety of daily point of sale reports that provide end-of-day balancing, summarize your daily sales, and allow you to analyze profitability by department, user, and salesperson. Each report includes user-defined parameters that allow you to perform additional analysis by tax code, store, station, and payment type.
For example, the Drawer Reading report provides an instant snapshot of store- and drawer-level activity, along with the amount of cash, checks, and other tender in each drawer, while the X-tape and Z-tape reports provide traditional end-of-day summaries before and after you post tickets.
Sophisticated exception reports allow managers to monitor user activity in critical areas, including price and tax overrides, voided tickets, returns, cash drops and cash loans, manual credit authorizations, and so forth. Exception reports help you identify patterns of behavior that might require additional training or indicate potential security concerns.
Inventory Reports
NCR Counterpoint includes more than 40 reports that provide current and historical information about your inventory, helping you make pricing, merchandising, and purchasing decisions, increase your turn rate, and maximize your gross margin return on investment (GMROI).
For example, the Inventory Status and Stock Status reports provide concise views of your current stocking levels. The Historical Valuation report indicates the value of your inventory as of a particular date. The Inventory Snapshot provides a quick overview of your quantities and current sales, while the Inventory History report provides transaction-level detail of inventory activity.
The Six Week and Twelve Month Item History reports help you evaluate item performance over time and spot sales trends. And the Sell-through Rate report lets you see an overview of each item’s performance based on its sell-through percentage, which compares the total quantity that was available to sell during a particular period to the quantity that was actually sold.
Merchandise Analysis
The Merchandise Analysis report is a powerful and flexible tool that lets you classify and rank items using a wide variety of criteria, including units sold, sales dollars, profitability, on-hand quantity, turn rate, GMROI, weeks-on-hand, discounts, markdowns, or any one of over 180 different measurements. Analyze merchandise at the item level or get the bigger picture by grouping your inventory by vendor, category, sub-category, and so forth. Hot/cold analysis lets you view, for example, the hottest 50 items based on quantity sold or the coldest 20 items based on turn rate.
Create your own Merchandise Analysis report by choosing the columns, groups, and ranking methods you want to use, or select one of these pre-defined report options:
- Sales provides a high-level view of your performance.
- Inventory Performance measures the performance of particular items, categories, and subcategories.
- Sales/Returns lets you evaluates returns in relation to sales.
- Vendor Comparison compares each vendor’s sales performance against your investment in that vendor’s merchandise.
- Retail Value History provides an in-depth or summarized analysis of inventory changes at the retail value within a selected period.
- Sales Analysis indicates retail and off-retail sales, allowing you to compare discounts and profits.
You can print detailed or summarized customer lists to review general customer information, credit ratings and credit limits, and A/R payments. You can include customers in reports based on category, loyalty point balance, or any other criteria. NCR Counterpoint includes a number of historical reports and journals that are specifically designed to help you track A/R transactions.
Ticket History
The Ticket History report provides audit-level historical detail for all of your tickets or for a single posting event, allowing you to review and analyze sales across multiple stores. You can configure the Ticket History report to include line-item detail - including SKUs - for each item, payment detail, serial number detail, and cost values, as well as a summary of the payment types that were used on all tickets.
Flash Sales
The Flash Sales report provides a brief, one-page synopsis of sales activity at one or more stores for a specified period of time. The Flash Sales report details the total sales, number of tickets, average dollars per ticket, cost of sales, and gross profit for each store during the reporting period.
Sales Analysis by Group
Sales Analysis by Group is a powerful tool that lets you generate dozens of different reports of historical ticket sales. Choose from more than 120 different groupings, including item number, SKU, item category, customer category, discount code, user, store, vendor, and many more. For example, you can group by store to summarize each store’s activity, including sale amounts and profitability. Each Sales Analysis report compares up to three reporting periods and can include all items in a group or just selected items, such as the top 10 or bottom 20. You can even view theoretical sales, as if all items had been sold at the retail price.
Sales History Reports
Sales History reports let you analyze what merchandise is being sold and who is purchasing that merchandise. These reports may be created for a selected range of items, customers, stores, dates, categories, or any other reportable criteria, and allow you to drill down to additional levels of detail. Sales History reports can be grouped by item, and then by customer, or vice versa, and include the applicable sales, quantities, profitability, and percent-of-total values.
SECURE ACCESS
Multiple levels of security and PCI DSS 2.0 compliance make our retail POS system the most secure environment for your data. Protect your system using Windows or SQL authentication and make your password policy PCI-compliant with a single click. Support for fingerprint readers and user ID cards let your employees log in without having to remember their passwords, while user-specific security settings let you control who is allowed to access sensitive functions.
Your data is only as secure as the software that maintains it, which is why NCR Counterpoint includes a variety of security features.
Password protection
NCR Counterpoint offers multiple layers of password protection to ensure that only authorized users can access your system. Enable Windows authentication to allow users to log in to NCR Counterpoint with their Windows passwords or define your own password settings to give users to unique, User IDs and passwords.
If you’re processing credit cards or debit cards, password protection is automatically enforced. NCR Counterpoint warns you if your password settings don’t comply with PCI DSS requirements and allows you to correct any discrepancies with the click of a button.
With passwords enabled, each user must supply a User ID and password to start the software, access ticket or drawer functions, clock in or out, or perform security overrides. And if your users tend to forget their passwords, you can give them User ID cards or set up a fingerprint reader so they’ll always have their passwords at their fingertips.
Security settings
NCR Counterpoint’s security features go beyond just password protection. Detailed, function-level security settings allow you to determine which users are authorized to view costs, void tickets, enter returns, change prices, override customer credit limits, edit orders, or perform dozens of other sensitive functions. And user-defined menus provide an extra layer of security, allowing you to restrict users to only the areas they are authorized to access in the first place.
PCI DSS Compliance
The Payment Card Industry (PCI) Data Security Standard (DSS) outlines a set of guidelines that merchants must follow to protect cardholder information and reduce the risk of credit card fraud. Compliance with these guidelines ensures that sensitive cardholder information is secure and limits merchants’ liability for the fraudulent use of cardholder data obtained from their systems.
Since these guidelines were established, NCR has taken a leadership role by ensuring that our applications meet all PCI DSS requirements and by helping merchants configure and maintain secure environments for processing sensitive cardholder data.
NCR Counterpoint is recognized by the PCI Security Standards Council (PCI SSC) as a Validated Payment Application. This designation means that NCR Counterpoint meets all Payment Application Data Security Standard (PA-DSS) requirements for cardholder information security and provides the cornerstone of a fully PCI DSS-compliant system.
Multiple levels of security and PCI DSS 2.0 compliance make our retail POS system the most secure environment for your data. Protect your system using Windows or SQL authentication and make your password policy PCI-compliant with a single click. Support for fingerprint readers and user ID cards let your employees log in without having to remember their passwords, while user-specific security settings let you control who is allowed to access sensitive functions.
Your data is only as secure as the software that maintains it, which is why NCR Counterpoint includes a variety of security features.
Password protection
NCR Counterpoint offers multiple layers of password protection to ensure that only authorized users can access your system. Enable Windows authentication to allow users to log in to NCR Counterpoint with their Windows passwords or define your own password settings to give users to unique, User IDs and passwords.
If you’re processing credit cards or debit cards, password protection is automatically enforced. NCR Counterpoint warns you if your password settings don’t comply with PCI DSS requirements and allows you to correct any discrepancies with the click of a button.
With passwords enabled, each user must supply a User ID and password to start the software, access ticket or drawer functions, clock in or out, or perform security overrides. And if your users tend to forget their passwords, you can give them User ID cards or set up a fingerprint reader so they’ll always have their passwords at their fingertips.
Security settings
NCR Counterpoint’s security features go beyond just password protection. Detailed, function-level security settings allow you to determine which users are authorized to view costs, void tickets, enter returns, change prices, override customer credit limits, edit orders, or perform dozens of other sensitive functions. And user-defined menus provide an extra layer of security, allowing you to restrict users to only the areas they are authorized to access in the first place.
PCI DSS Compliance
The Payment Card Industry (PCI) Data Security Standard (DSS) outlines a set of guidelines that merchants must follow to protect cardholder information and reduce the risk of credit card fraud. Compliance with these guidelines ensures that sensitive cardholder information is secure and limits merchants’ liability for the fraudulent use of cardholder data obtained from their systems.
Since these guidelines were established, NCR has taken a leadership role by ensuring that our applications meet all PCI DSS requirements and by helping merchants configure and maintain secure environments for processing sensitive cardholder data.
NCR Counterpoint is recognized by the PCI Security Standards Council (PCI SSC) as a Validated Payment Application. This designation means that NCR Counterpoint meets all Payment Application Data Security Standard (PA-DSS) requirements for cardholder information security and provides the cornerstone of a fully PCI DSS-compliant system.
E-COMMERCE
Expand your Business. NCR Counterpoint grows with your business, allowing you to incorporate features and options into your retail point of sale software as you need them. Add support for more pricing levels, accounts receivable, serialized items, gift registries, and manufactured goods.
With our customized POS system for retail stores, open an eCommerce site, market through e-mail campaigns, monitor store activity via e-mail or text, and mobilize your store with iOS devices.
Whether you want to add options to the base system or integrate with our other retail applications, NCR Counterpoint gives you plenty of room to grow.
Options. NCR offers a number of options that expand NCR Counterpoint’s core functionality. You can purchase and register these options with the base system or add them later to meet your changing needs.
The Advanced Pricing option expands the number of price levels you can specify for each unit from three to six and allows you to define unit-specific and SKU-specific prices, as well as custom SQL stored procedures for price calculations.
The Receivables option adds A/R customer support to NCR Counterpoint, allowing you to process A/R charge sales, track receivables, record cash receipts, assess finance charges, age customer accounts, and print statements.
The Serial Numbers option adds serial-number tracking to NCR Counterpoint, allowing you to keep a detailed history of activity for Always Serialized and Sometimes Serialized items.
The Gift Registries option brings gift registries and wish lists to NCR Counterpoint, while the Kits/Bills of Material option lets you assemble and sell manufactured goods.
Expand your Business. NCR Counterpoint grows with your business, allowing you to incorporate features and options into your retail point of sale software as you need them. Add support for more pricing levels, accounts receivable, serialized items, gift registries, and manufactured goods.
With our customized POS system for retail stores, open an eCommerce site, market through e-mail campaigns, monitor store activity via e-mail or text, and mobilize your store with iOS devices.
Whether you want to add options to the base system or integrate with our other retail applications, NCR Counterpoint gives you plenty of room to grow.
Options. NCR offers a number of options that expand NCR Counterpoint’s core functionality. You can purchase and register these options with the base system or add them later to meet your changing needs.
The Advanced Pricing option expands the number of price levels you can specify for each unit from three to six and allows you to define unit-specific and SKU-specific prices, as well as custom SQL stored procedures for price calculations.
The Receivables option adds A/R customer support to NCR Counterpoint, allowing you to process A/R charge sales, track receivables, record cash receipts, assess finance charges, age customer accounts, and print statements.
The Serial Numbers option adds serial-number tracking to NCR Counterpoint, allowing you to keep a detailed history of activity for Always Serialized and Sometimes Serialized items.
The Gift Registries option brings gift registries and wish lists to NCR Counterpoint, while the Kits/Bills of Material option lets you assemble and sell manufactured goods.